Frequently Asked Questions by our customers

A: We will deliver your Welcome Pack to your hotel or villa. You can also pick up your Welcome Pack when you arrive in Ayia Napa from one of our collection points (Information in your order confirmation email).

A: Yes, the  MyNapaBand wristband comes in the Welcome Pack together with the beach vest, beach bag, the discount vouchers and the Ayia Napa Map & Guide.

A: The MyNapaBand wristband included in your Welcome Pack is valid for the whole summer 2024 season. So you can use it for the whole summer if you are in Ayia Napa as long as you have the band on your wrist.

A: You can use the wristband in all participating establishments all over the resort. Our unbeatable offers have been set up exclusively for the MyNapaBand members. Click here to see the full list of venues and deals.

A: For security we have the best wristband on the market that we can guarantee the seal wont come off unless you ripped it out from your wrist or cut it off with a scissors. The moment the wristband comes off your wrist it will render it invalid. As our wristbands are not transferable, it has to be on your wrist at all times.

A: You can not do that as one wristband is valid for one person for the current callendar year. We also do not recomment that as MyNapaBand® should be precious as a memory from Ayia Napa!

A: All the deals in our Welcome Pack are 100% confirmed for the summer season of 2024, with the management of each establishment we are working with, so it is definitely a huge money saver. Check out the full list of venues HERE. If you still have questions you can contact us via our Contact form.

A: Yes, the Welcome Pack and MyNapaBand are completely legit! In the box you are getting discount vouchers for the most popular establishments and events and the wristband which save you a lot of money on your holiday on everything you might need in Ayia Napa, you are also getting the Ayia Napa 2024 beach fest, Ayia Napa beach bag, some free club entry tickets, discount vouchers + handy resort map and guide and the number of a tourist rep which you can contact 24/7. Please follow us on Instagram @AyiaNapaWelcomePack.

A: One Welcome Pack (Which icludes one wristband, one t-shirt, one set of discount vouchers, one map etc.) is valid only for one person. To avoid disappointments while ordering drinks, entering clubs, or doing other activities with the vouchers and wristband, each one of your group must have their own Welcome Pack.

A: Yes, we will provide you with a detailed digital version of an Ayia Napa map with all the venues included and deals on it. However, not just that, you will also receive a handy Ayia Napa guide with all you need to know about the resort and all the events taking place while you are on your holiday!

A: Yes have a dedicated Ayia Napa Welcome Pack rep team in Ayia Napa. Our in-resort rep team is there 24/7 to make sure you have the best week of your lives in Ayia Napa.

A: There is only one place where you can buy the Ayia Napa Welcome Pack. Here on our website via the ORDER WELCOME PACK section using Credit Card or PayPal.

A: This is the Official Ayia Napa Welcome Pack. Featured on all official Ayia Napa social media profiles on Instagram, Facebook, TikTok. You can find information about it on all major Ayia Napa related websites. It is a holiday essential to help you save on everything from; Events, Club entries, Drink deals, Water park, Restaurants, Fast food, Water sports, Buggy/Quad hire, Extreme activities, Tattoos and more!
We teamed up with Ayia Napa’s best venues and events to offer you the most exclusive offers in the resort.

Still have questions?

Contact Form to ask us anything you need to know about the Welcome Pack and Ayia Napa in general.